Safety aur verification

Hamara buniyadi usool

Jis cheez ko verify nahi kiya gaya, us par badge nahi lagta. Koi "trusted", "premium" ya "top rated" jaisa badge nahi hai jiska koi asli matlab na ho. Har badge ek khaas check ko zahir karta hai, aur us check ka tareeqa neeche likha hai.

Verification documents hum store nahi karte

Jab hum identity ya qualification check karte hain, to document WhatsApp par dekhte hain, naam match karte hain, aur message delete kar dete hain. CNIC, B-Form, degree — koi bhi shanakhti dastavez hamare kisi server, database ya cloud storage par save nahi hoti.

Wajah saaf hai: Pakistan mein CNIC copies identity fraud ka sabse aam zariya hain — SIM registration, bank accounts, loans. Jo data hum store nahi karte, wo leak nahi ho sakta.

Humare paas sirf itna record rehta hai: check hua ya nahi, kis ne kiya, aur kab.

Aapka data

• Parent ka number public nahi hota. Tutor ko sirf class, subject, area, mode, budget aur timing nazar aati hai. Number aap khud dete hain, jab aap chahein.
• Ghar ka poora address kahin nahi jata — sirf area ya sector.
• Tutor ka number bhi public nahi hota. Wo login ke baad khulta hai, taake koi script saare numbers ek saath na utha sake.

Bachon ki safety — jo hum jaan boojh kar nahi banate

• Student accounts nahi hain. Sirf parent ya guardian account bana sakte hain. 18 saal se kam umr walon ke liye account nahi hai.
• Site par koi chat ya messaging feature nahi hai, aur na banayenge. Tutor aur student ke darmiyan seedha rabta site par mumkin nahi — rabta parent ke through, phone ya WhatsApp par hota hai.
• Tutor ki umr 18+ verify hoti hai onboarding par.

Pehli class se pehle — hamara mashwara

• Ek demo class lein. Badges tajurbe ki guarantee nahi dete, parhane ka andaz aap khud dekhein.
• Chhote bachon ki tuition ke waqt ghar par kisi baray ka mojood hona behtar hai.
• Tuition ghar ke aisay hisse mein ho jahan aamad-o-raft rehti ho.
• Fee advance mein poori na dein jab tak aap mutmain na ho jayein.
• Kuch ajeeb lage to foran rok dein aur hamein report karein.

Report kaise karein

Har tutor profile par "Is profile ko report karein" ka button hai. Report karne ke liye login zaroori hai (taake jhooti reports na aayein), magar tutor ko aapka naam nahi jata.

Reported accounts hum manually dekhte hain. Safety ka masla ho to hum account foran suspend kar dete hain aur baad mein tehqeeq karte hain — doosra tareeqa nahi.

Foran rabte ke liye: Contact page.

Jo hum guarantee nahi karte

ApnaTutor tutors ko connect karta hai — employ nahi karta. Hum tutors ke agent nahi hain, aur tuition ka arrangement poori tarah parent aur tutor ke darmiyan hai. Verification badges is baat ka saboot hain ke humne kya check kiya — ye teaching quality, natije, ya kisi bhi shakhs ke rawaiye ki guarantee nahi hain.